Properties Supervisor

Properties Supervisor

Location: 11738 Kingsway Avenue NW Edmonton, AB
Closing Date: Until Suitable Candidate Found
Position Status: Full-time (40 hours/week) Permanent Position

The Property Supervisor supports the Property Manager in overseeing the daily operations and
maintenance of Otipemisiwak Métis Government properties throughout the province. This role provides
on-site leadership to ensure properties are well maintained, tenants are supported, and all facilities
operate efficiently and safely. The Property Supervisor oversees the Property Coordinators, Custodians,
and coordinates maintenance activities, acting as a key liaison between the Property Manager,
maintenance team, contractors, and tenants.

Key Responsibilities

Operational Oversight:

• Provide oversight for a diverse portfolio of properties, tailoring operational strategies to meet
  the specific requirements of each site, and ensure all functions and services set out by the
  Property Manager are effectively delivered.
• Act as the first point of escalation for tenant concerns, building issues, or operational
  disruptions; provide timely follow-up and resolution.
• Support the implementation of property management plans, schedules, and operational
  procedures.
• Coordinate with the Building Operations Manager to monitor ongoing repair work, vendor
  performance, and project completion.
• Oversee and coordinate tenant improvement and renovation projects, including planning,
  scheduling, and vendor management.
• Support insurance-related requests and documentation for properties, including claims,
  inspections, and correspondence with providers.
• Conduct regular property inspections to ensure all operational, custodial, maintenance, security
  and aesthetic standards are met, and promptly coordinate corrective actions to address any
  issues.
• Collaborate with the Health and Safety Advisor to implement emergency response procedures,
  evacuation plans, and safety training.
• Maintain and update property management software and comprehensive property records,
  including leases, quotes, renovations, routine work, and other relevant documentation to
  ensure accuracy and accessibility.

Team & Workflow Supervision:

• Provide daily direction and support to the Properties Coordinator(s) and custodians ensuring
  work plans are clear and deliverables met.
• Assign and track tasks, ensuring efficient prioritization of work orders and requests.
• Support onboarding, coaching, and ongoing development of property team members.
• Review and verify work quality and documentation from team members before escalation to
  the Property Manager.

Tenant & Vendor Relations:

• Monitor and track all vendors to ensure timely service delivery, contract compliance, and
  adherence to performance standards.
• Support lease administration by ensuring move-ins, move-outs, and inspections are completed
  accurately.
• Coordinate with vendors for service delivery, monitor contract performance, and report issues
  to the Property Manager.
• Assist with organizing and executing tenant engagement events and initiatives.
• Maintain positive and professional relationships with tenants, contractors, and service
  providers.

Financial & Administrative Support:

• Support budget tracking by reviewing vendor invoices, expense reports, and maintenance costs
  for accuracy before submission.
• Oversee processing of accounts payable and chargebacks for all properties, maintaining
  accurate financial records.
• Assist in collecting and organizing data for financial reporting, lease renewals, and operational
  planning.
• Maintain organized records, contracts, and property documentation.
  Strategic & Continuous Improvement:
• Provide recommendations to improve property operations, reduce costs, and enhance tenant
  satisfaction.
• Identify opportunities for upgrades, renovations, or new systems that enhance operational
  efficiency.
• Support the Property Manager in implementing new processes, systems, or technologies within
  the facilities portfolio.

Other Duties:

• Represent the Property Department in meetings as delegated by the Property Manager.
• Perform other related duties as required to support property operations and departmental goals
  Skills & Competencies
• Strong understanding of property management practices, building systems, and operational
  standards.
• Proven ability to manage multiple properties, prioritize tasks, and coordinate vendors and
  contractors.
• Recognized strength in leading and engaging teams, creating a culture that promotes development of
  individual and organizational capacity.
• Exceptional strategic planning skills, including an ability to establish short- and long-term plans to meet

Key objectives of projects/initiatives.

• Demonstrated ability to manage budgets, contracts, vendors, and operational performance.
• Excellent analytical and critical thinking skills with the ability to identify issues and implement creative
  and strategic solutions to overcome problems.
• Self-motivated and demonstrated initiative in identifying and addressing operational deficiencies,
  process gaps, or other possible improvements to operations.
• Flexible and adaptable with an ability to thrive in a dynamic and changing environment..
• Ability to work under pressure and handle tense and stressful situations.
• Strong organizational and time management skills, with the ability to prioritize and manage multiple
  projects simultaneously.
• Exceptional attention to detail.
• Knowledge and experience with leases, contracts, and vendor agreements.
• Experience with property management software and maintaining accurate records, leases, and
  operational documentation.
• Excellent communication, interpersonal, and problem-solving skills, with a customer-focused
  approach.
• Strong organizational and time management skills, with the ability to work independently and
  collaboratively.
• Strong sense of ethics, professionalism, and political and cultural sensitivity.
• Knowledge of Métis history, culture, and issues affecting Métis people. An in-depth understanding of
  the Otipemiswak Métis Government is an asset.

Qualifications

• Diploma, certificate, or degree in Property Management, Facilities Management, Business
  Administration, or a related field.
• Minimum 3–5 years of experience in property or facilities operations, with at least 1–2 years in a
  supervisory or lead role.
• Experience overseeing staff, including coordinators, custodians, and maintenance teams

Other Requirements

• Ability to work a flexible schedule of days, evenings, weekends, overnight stays, and holidays, as
  required. Ability and willingness to work on call to meet facility and service needs.
• Regular travel throughout the province of Alberta is a requirement.
• Reliable transportation and a valid Class 5 Driver’s License.

What We Offer

• The opportunity to work for the newly ratified Otipemisiwak Métis Government and be part of the
  largest Indigenous Government in Canada.
• An opportunity to learn about Métis culture, history, and art.
• Meaningful work in a fun and supportive work environment.
• Training and professional development opportunities.
• A comprehensive benefit package and employer contributions to Pension Plan.
• Generous time off policies.

Métis applicants are encouraged to apply! Apply online at http://albertametis.com/careers/.

The Otipemisiwak Métis Government thanks all applicants for their interest. Only applicants selected for
an interview will be contacted. Please note that candidates who have been selected to move forward to
the next stage of the recruitment process will receive an email to complete a short online one-way video
interview. Should you have any concerns with completing the video interview, please reach out to Human
Resources by responding to the email invitation. No phone calls please.